Shipping/Returns
SHIPPING POLICY
WE SHIP WORLDWIDE VIA USPS & UPS
SHIPPING/PRODUCTION TIMES:
READY TO SHIP ITEMS: 1-5 DAYS
PRE-ORDER ITEMS: 4-6 WEEKS
BERTHAUX IS NOT RESPONSIBLE FOR CUSTOM FEES OR LOST, STOLEN, OR DAMAGED PACKAGES.
RETURN/REFUND POLICY
NO REFUNDS UNLESS: ITEM(S) ARRIVE DEFECTIVE/DAMAGED ON OUR PART
BERTHAUX IS NOT RESPONSIBLE FOR DAMAGES CAUSED BY USPS, OR ANY OTHER SHIPMENT SERVICE, AND NO REFUND WILL BE GIVEN FOR THIS REASON.
Berthaux is independently black-owned and operated by Brianna Berthau. The owner is a self-taught seamstress/ fashion designer. She began hand making custom pieces with her sewing machine in her bedroom and selling them on depop as a teen. After having a successful time on depop she later launched her website Shop Berthaux in late 2019. Every piece is original and made in small batches.
My aim is to create affordable fashion for y2k emo freaks.
- Brianna, xoxo